The primary way to achieve a unified sector voice at the scale the system needs is to build the capacity of employer-led sector intermediaries — industry associations, employer coalitions, chambers of commerce — and recognize and fund them as core workforce infrastructure.
This is a case for sector intermediaries to be embedded as core workforce infrastructure — not treated as another program delivery mechanism or support service. The field already invests heavily in learner-focused intermediaries and connective tissue — program intermediaries, career navigators, wraparound supports — and increasingly treats that work as core infrastructure rather than as overhead. These learner-focused intermediaries make sense of the education and workforce landscape on each student's behalf, translate a confusing set of credential and career options into a clear path forward, and broker the connections — to programs, supports, and employers — that help learners complete their credentials and land in good jobs.
The system has not extended the same logic to the employer side. Sector intermediaries do for employers what navigators do for learners — they navigate the workforce landscape on the employer's behalf, distill hiring needs into a clear signal the system can act on, and build the partnerships that help employers connect to the talent they need. Without them, employers are left to navigate the system on their own, and the system hears scattered input from individual employers rather than a clear picture of what the sector actually needs. Businesses, after all, are busy being businesses — a manufacturer is organized to make products, a hospital to deliver care. Employing people comes with that work; navigating public talent systems does not.
The field treats learner-centered intermediaries as core workforce infrastructure, but we don't have the sector intermediary equivalent. And learners ultimately bear the cost. Without sector intermediaries shaping what the system trains for, programs prepare students for credentials that don't pay off and occupations that aren't in demand — students accumulate debt and graduate into fields where the jobs they expected don't exist. The fix to employer engagement is the same fix to student outcomes — they are two ends of the same problem.
01
Create and communicate a clear demand picture
One picture of the sector’s in-demand occupations, competencies, and credentials – built once, used everywhere.
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02
Identify strategies to address the sector’s workforce needs
Define the sector’s biggest workforce problems and proposed solutions – and bring them to the state and the institutions that can act on them.
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03
Help employers navigate the system
One front door into the workforce ecosystem for the sector’s employers – and for the programs trying to reach them.
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04
Mobilize employers to participate
Turn the sector’s stated priorities into employer action – above all, hiring from aligned programs and training people on the job.
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